Property Maintenance Request Form

What is a property maintenance request form?

A property maintenance request form gives residents, tenants, employees, or other authorized users a consistent way to report repairs, hazards, damage, and upkeep needs. It captures the location, issue, impact, timing, access context, and contact details needed for initial review.

The form is an intake record, not a confirmed appointment or work order. The receiving team still needs to assess responsibility, urgency, safety, access, assignment, scheduling, and next steps.

What should a maintenance request include?

Collect enough information to identify and triage the issue without asking for unnecessary personal, financial, or security details.

• Property, building, unit, room, or public location reference
• Maintenance category and affected area
• Clear description of what is happening and what should normally happen