Docs

Multiple Choice Block

Published July 25, 2026

Use a Multiple Choice block when the participant should choose from a fixed set of answers. It is the main structured decision block for qualification, segmentation, product matching, scored quizzes, visual choices, and routes that depend on clean answer values.

Multiple Choice starts as single select. You can switch it to multiple select, style it as buttons, cards, tiles, dropdowns, media cards, or ranking, and connect options to scores, answer keys, tags, variables, and Jump Logic.

If participants need to write their own answer, use Text Response. If participants need to attach a file, use File Upload. If they need to choose a calendar date, use Date Picker.

Best used for

Lead qualification

Ask fixed-choice questions that identify fit, urgency, budget, need, or readiness.

Product or service matching

Map choices to tags, scores, or routes that drive a recommendation.

Knowledge checks

Use scoring, Answer Key, and immediate feedback for quiz-style right/wrong questions.

Segmentation

Turn answers into reusable tags or variables for outcome copy, exports, and follow-up.

Visual choices

Use Media card when participants should choose an image, product, style, or example.

Preference capture

Allow multiple selections when more than one answer can be true.

Choose the right mode

Single select

Use when only one answer should be chosen. This is the default mode.

Multiple select

Use when several answers can be true, then set min and max selections if needed.

Dropdown style

Use for long fixed lists where a compact single-select control is easier to scan.

Media card

Use when images help participants compare products, examples, styles, or outcomes.

Ranking

Use when order matters. For deeper ranking setup, use the dedicated Ranking guide.

Choice Buttons

Use the dedicated Choice Buttons block when you want fast chat-style buttons.

Setup flow

  1. Add a Multiple Choice block from the Question Blocks palette.
  2. Write a clear prompt and add at least two choices.
  3. Use Bulk paste when you need to import a longer list of options.
  4. Open the block settings panel to configure required response, scoring, selection mode, style, labels, randomization, layout, and Jump Logic.
  5. Preview the participant experience and test any scores, tags, variables, media cards, or routes that depend on the answers.

Settings reference

Required response

Prevents participants from moving forward without selecting an answer.

Selection mode

Switch between single select and multiple select. Multi-select can use min and max limits.

Scoring

Basic+
Assign integer points to options and use totals in outcome rules and placeholders.

Answer Key

Basic+
Mark correct choices for knowledge quizzes while option scores still control point values.

Immediate feedback

Basic+
Show right/wrong feedback after an answer when the Answer Key is active.

Style and layout

Choose classic, button, dropdown, card, tile, media card, or ranking styles.

Split Media

Basic+
Overrides question-level split media when the quiz uses a Full-Page Split layout.

Jump Logic

Pro
Routes participants based on selected options, tags, variables, scores, or destinations.

Selection settings

Use selection settings to decide whether participants can choose one answer or several. Single select is best for direct decisions. Multiple select is better when answers can overlap, such as interests, symptoms, priorities, features, or goals.

Selection settings let you switch to multiple select and set limits such as minimum 1 and maximum 5 selections.

  • Single select: One choice can be selected. Use this for yes/no style decisions, category selection, and clean recommendation paths.
  • Multiple select: Several choices can be selected. Use min and max limits when participants should choose a specific range.
  • Required response: When required is enabled on a multi-select question, the minimum is kept at least 1 so participants cannot skip the block.
  • Dropdown style: Dropdown renders as single select only. If you need multiple selections, use another visual style.
  • Ranking style: Ranking uses the same Multiple Choice option list, but changes the interaction to ordered preference. Use the Ranking block guide for full setup.

Scoring and Answer Key

Scoring is available on Basic+ plans. Enable Scoring when options should add or subtract points from the participant's total score. Scores can be positive, negative, or zero.

The Answer Key marks correct choices for knowledge quizzes. Option scores still determine the points awarded. Use Set standard test scores to quickly set correct answers to 1 point and incorrect answers to 0 points.

Enable Immediate feedback when participants should see right/wrong feedback after answering. You can customize correct and incorrect indicators plus the animation style.

For scoring behavior across outcomes, see Scoring Logic.

Bulk paste options

Use Bulk paste when you need to import many options from a list or spreadsheet.

  • Supported formats: one label per line, tab-separated rows, or CSV rows.
  • Column mapping: label, optional variable or tag key, optional integer score.
  • Variable/tag behavior: Imported keys can create reusable response signals for tags, variables, exports, outcome copy, and logic.
  • Score behavior: Scores import only when scoring is enabled. If pasted rows include scores while scoring is off, the dialog warns you and lets you enable scoring.
  • Replace behavior: Replacing all options resets the question's Answer Key. The editor asks for confirmation before clearing it.

Style and layout

The Style setting changes how the choices appear to participants.

  • Classic (radio/check): Default list with radio buttons for single select and checkboxes for multiple select.
  • Button: Fast tap targets for short labels and simple decisions.
  • Dropdown: Compact single-select list for longer option sets.
  • Card rows: Full-width answer cards for longer copy.
  • Tile / grid: Balanced grid layout for short labels or visually equal options.
  • Media card: Image-backed choices where each option can include media and alt text.
  • Ranking: Ordered preference interaction for rank-all or Top N flows.

Choosing most presets unlocks layout controls:

  • Orientation: Auto, vertical, or horizontal.
  • Columns: Auto or 1-4 columns.
  • Width behavior: Default, Fit content, or Full width.
  • Density: Default, Comfortable, or Compact.
  • Labels: Labels off, Alpha, or Numeric.
  • Randomization: None, Randomize all, or Randomize except pinned.

Image choice quizzes

Use Media card when participants should choose an image instead of plain text. Each option can include an image from the Asset Library or a GIF search result.

  • Choose Style: Media card in settings.
  • Add media to each option from the options list.
  • Use consistent framing and aspect ratios so choices feel comparable.
  • Add alt text so image choices remain understandable and accessible.

For the complete workflow, see Image Choice Quiz. For ecommerce examples, see Product Recommendation Quiz.

Tags and variables

Every option can carry a tag or variable-style key. Use these when an answer should travel beyond the question itself.

Tags and variables can support segmentation, outcome copy, exports, follow-up workflows, and Jump Logic. Keep keys short and readable, such as high_intent, beginner, or needs_consultation.

For placeholder behavior and runtime details, see Response Tags.

Jump Logic and routing

Jump Logic is available on Pro plans. Use it when selected options should send participants to a different question, lead capture, outcome, or follow-up step.

Rules run top-to-bottom, so place the most specific destinations first. When a question allows multiple selections, make sure rules account for overlapping answers.

Use structured option labels, tags, and variables when routing matters. If a later decision needs AI interpretation, pair the answer with an Agent Step.

Troubleshooting

Why can participants select only one answer?
Open the block settings panel and change Selection mode from Single select to Multiple select. Dropdown style supports single select only.
Why are score totals not changing?
Confirm scoring is enabled and that at least one selected option has a non-zero score. The Answer Key identifies correct choices, but option scores control point values.
Why did my Answer Key reset?
Replacing all options through Bulk paste clears the existing Answer Key because the original choices may no longer exist.
When should I use Media card instead of Image Choice Quiz?
Use Media card for a single visual Multiple Choice block. Use the Image Choice Quiz guide when you want the full end-to-end setup pattern for visual recommendation or product matching flows.

Tips

  • Use Multiple Choice when the answer set is known and needs to drive logic, scoring, tags, or segmentation.
  • Keep option labels short when using buttons, tiles, or media cards.
  • Use multi-select only when several answers can be true.
  • Avoid too many columns on mobile-heavy quizzes.
  • Use randomization carefully when option order matters.
  • Test every route, score, tag, and outcome before publishing.
Share