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Text Response Block

Published July 25, 2026

Use a Text Response when the participant needs to write an answer in their own words. It is best for intake context, feedback, notes, short explanations, recall questions, and answers you want to reuse later in the quiz.

Text Responses are flexible, but they are less predictable than fixed-choice blocks. If the next step depends on a clean yes/no, option, score, or segment, use a structured block such as Choice Buttons, Multiple Choice, Dropdown, or Yes / No.

Best used for

Client intake details

Collect goals, symptoms, context, constraints, or project notes before a follow-up.

Lead qualification notes

Ask participants to describe what they need so a sales or service team has context.

Open-ended feedback

Capture objections, preferences, comments, or reasons behind a choice.

Knowledge recall

Ask for a typed answer and optionally score exact matches with an Answer Key.

When to choose another block

Need reliable branching

Use Choice Buttons, Multiple Choice, Dropdown, or Yes / No so Jump Logic receives consistent values.

Need a rating

Use Scale or Slider when the answer is a number, intensity, confidence level, or satisfaction score.

Need a date

Use Date Picker so the response is validated and stored as a structured date.

Need interpretation

Use an Agent Step after the question when the written answer needs AI review, classification, or generated recommendations.

Setup flow

Add a Text Response from the Question Blocks palette.
Write a focused prompt that makes the expected response clear.
Decide whether the response should be required before the participant can continue.
Optionally save the response to a variable when the answer should be reused in outcome copy, logic, exports, or downstream steps.
Optionally enable the Answer Key if the question has exact accepted answers and should contribute to scoring.
Preview the quiz and test the response in any scoring, variable, tag, or Jump Logic behavior that depends on it.

Settings reference

Required response

Prevents the participant from moving forward until they enter an answer.

Answer Key

Basic+

Defines accepted answers and awards points when the response exactly matches one of them.

Immediate feedback

Basic+

Shows right/wrong feedback after an answer when an Answer Key is enabled.

Response variable

Stores the written response in a reusable variable for later personalization or logic.

Split Media

Basic+

Overrides the question-level split media when the quiz uses a Full-Page Split layout.

Jump Logic

Pro

Routes participants based on the response, variables, tags, scores, or other rule conditions.

Scoring exact answers

The Answer Key is useful when a Text Response has one or more precise accepted answers. Enter each accepted answer separately and set the points awarded when the response matches.

Use exact-match scoring for knowledge checks, codes, short recall questions, or simple typed confirmations. Avoid it for subjective responses, long explanations, spelling-sensitive answers, or anything that needs interpretation. For those cases, collect the text and review it later, route with structured questions, or send the response into an Agent Step.

For scoring behavior across the quiz, see Scoring Logic.

Variables and personalization

Save a Text Response response to a variable when the answer should travel with the participant through the rest of the flow. This is helpful when you want outcome copy, follow-up context, exports, or later steps to reference what the participant typed.

Use a clear variable key that describes the answer, such as project_goal, biggest_challenge, or preferred_outcome. Keep the prompt aligned with that variable so the saved value is easy to understand in submissions and exports.

Routing guidance

Text responses can support routing, but free-form answers are naturally inconsistent. If routing needs to be deterministic, ask the branching question with a structured block first, then use a Text Response afterward to collect extra context.

Use Text Responses with Jump Logic when the rule depends on a saved variable, tag, score, or controlled answer pattern. For broader interpretation, pair the response with an Agent Step so the quiz can classify or summarize the answer before the final result.

Troubleshooting

Why did my typed answer not score as correct?

Text Response scoring uses accepted answers from the Answer Key. Check capitalization, spacing, punctuation, alternate wording, and whether the accepted answer was entered as its own line.

Should I branch directly from a Text Response?

Only when the rule can evaluate a predictable value. For clean qualification paths, use a structured question for the branch and follow it with a Text Response for context.

Why is my response not available later?

Confirm the response is saved to a variable and that the downstream copy, logic rule, export, or step references the same variable key.

Tips

Ask one thing at a time. If you need several answers, split them into separate questions.
Use examples only when they reduce ambiguity, such as expected format or level of detail.
Keep deterministic decisions in structured blocks and use Text Responses for context.
Use Answer Key scoring only for precise accepted answers.
Save important text responses to variables so the answer is available outside the original question.
Test the published flow with realistic answers, including misspellings and longer responses.