Docs

FAQ Block

Published July 26, 2026

The FAQ block turns common questions into an easy-to-scan accordion. Use it to resolve objections, explain an offer, clarify a process, or give visitors the confidence to continue.

Where you can use it

  • Flow: Place FAQ within a decision path when participants need context before answering, booking, or choosing an offer.
  • Bio Funnel: Add FAQ alongside profile content, links, video, testimonials, products, and Booking.

FAQ is a shared content block. It informs the participant but does not collect an answer or change scoring by itself.

Configure the block

  1. Add FAQ from the block picker.
  2. Add a clear question and concise answer for each item.
  3. Optionally add a supporting link and label.
  4. Choose whether several answers can remain open at once.
  5. Choose whether the first answer should be open initially.

Writing effective FAQs

  • Lead with the questions visitors actually ask.
  • Keep each answer focused on one concern.
  • Put high-impact objections, such as price, fit, timing, or next steps, near the top.
  • Link to supporting detail instead of placing a long policy or explanation inside the accordion.
  • Follow the FAQ with an appropriate action, such as Lead Capture, Booking, Product Cards, or a Smart Button.

Accessibility and analytics

The accordion uses buttons and expanded-state semantics so keyboard and assistive-technology users can operate it. QuizFlow Labs can record FAQ impressions, opens, and supporting-link clicks to help you identify which concerns receive the most attention.

Share