Location Qualifier

Published July 29, 2026

Location Qualifier is a Question Block for determining whether a participant is inside a service area or territory. It collects a country, region, city, or ZIP/postal code and classifies the response as Eligible, Not eligible, or Needs review.

Unlike Map / Location, it does not display a destination. It helps the Flow make a decision.

Configure the block

1. Add Location Qualifier from the Flow Block picker.
2. Choose the location field you need: country, state/province/region, city, or ZIP/postal code.
3. Add a short privacy explanation so participants understand why the location is requested.
4. Add service-area rules in priority order.
5. Choose whether each rule uses an exact match, prefix, or contained value.
6. Set the result produced by each rule and the default result when nothing matches.
7. Optionally save the qualification result to a custom variable.
8. Use variable-based Jump Logic to route eligible, ineligible, and review participants.

Rules run from top to bottom, and the first match wins. Postal codes are compared without case sensitivity.

Privacy and accuracy

The block asks the participant to enter only the geographic level the Flow owner configures. It does not request browser geolocation, collect GPS coordinates, or geocode a street address.

Use a city or region when that is sufficient. Request a postal code only when serviceability genuinely depends on it. Avoid asking for a full address during early qualification.

Current scope

This version uses deterministic text rules so results remain predictable and auditable. Distance-radius matching, address autocomplete, geocoding, and map-provider validation are future enhancements because they add API costs, privacy considerations, and accuracy tradeoffs.